| Public IM Systems |  |  | |
Business have long depended on email as a critical communication tool. But in recent years,
the explosion of Instant Messaging has created another complementary communication technology
that businesses can leverage to their advantage. The ability to instantly chat and transfer files
with co-workers or customers has proven invaluable.
The problem with AOL, ICQ, MSN Messenger, Yahoo, and other public IM systems is that they are public,
and not under the control of your company. They are insecure, and are not integrated into your company's
IT infrastructure (user names, logins, passwords, address books, etc).
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| Private IM Systems | | | |
For a very reasonable price, companies can now have a private, internally managed IM system that
is secure, auditable, and integrated into their existing IT systems. This affords many advantages, like
- You can keep audit trails of all IM conversations
- No need to add anyone to your "buddy" list, your company's address book becomes a global
buddy list.
- No additional usernames or passwords. When you login to your network, you can be automatically
signed in to IM as well.
- Sensitive conversations can be encrypted to allow secure communication over the public Internet.
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| Jabber | | | |
We work closely with Jabber, the leading provider of private IM solutions, to deploy an integrated, secure
IM system to our clients.
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